Description

A Grievance Redress Mechanism (GRM) is one of the key social safeguards and risk management instruments required to help the Ministry of Health (MoH) to reduce projects risk and provide communities with an avenue for expressing their concerns and obtaining due redress, A GRM will also promote a mutually constructive relationship between stakeholders and Ministry of Health (MoH) Stakeholders will need a trusted way to air concerns linked to this project and have them resolved. A grievance redress mechanism will provide an avenue by offering reliable approaches where healthcare stakeholders and MoH can together find effective solutions.

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