Africa Health Knowledge Management Portal
Informing Health Decisions and Actions
Policy Brief on Enhancement of Effective Communication in Public Service
Health Risk Environment
Other
Description
Government exists to deliver quality and equitable services amidst increasing public expectations and growing fiscal pressures. One of the key aspects for the delivery of services is effective communication. The Forum of Directors, Commissioners and Under Secretaries observed that there was ineffective communication within and outside Government leading to inefficient, ineffective, non-transparent and non-responsive delivery of public services.