Africa Health Knowledge Management Portal
Informing Health Decisions and Actions
Health Sector Quality Improvement Framework and Strategic Plan 2010/11 - 2014/15
Health Systems
Health policy and planning
Description
The Second National Health Policy (NHP II) puts the client and community at the forefront and adopts a client-centered approach with consideration of both the supply and demand side of healthcare. Good quality of care enhances clients�� satisfaction and their use of services. It increases job satisfaction and motivation among service providers, leading to effective and efficient utilization of resource