The Ministry of Health (MoH) working together with the other key stakeholders considers 5S-Continuous Quality Improvement(CQI or KAIZEN)-Total Quality Management (TQM) approach as the foundation of all health care service interventions in the country as outlined in the Health Sector Quality Improvement Framework and Strategic Plan 2015/16-2019/20. To facilitate operationalisation of the framework in the health sector, MoH developed the 5S Guidelines in 2013.
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